I'm way down the food chain on this one, but I'm indebted to Matthew Squair for pointing his audience to the Green Chameleon for a discussion of the Don Rumsfeld Ignorance Management Framework.
You'll want to read all about it at Green Chameleon, but here's the framework for your reference:
Now, if this isn't enough, there's a more sophisticasted model with a 3x2 matrix posited by Sohail Inayatullah
(Drop down to the article's Appendix for the model)
Ignorance management! Why wasn't I told about this earlier?!
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