What's a CRACK Agile customer you might ask?
- Collaborative: they will engage with their customer peers and with the development team
- Representative: they know the product or system requirements and can represent their constituents accurately
- Authorized: they can make the decisions needed to keep velocity up, and their decisions stick!
- Committed: they take their job seriously and make every effort to advance project success
- Knowledgeable: they can understand what the developers are telling them in the context of the business or market situation
If you're curious about the agile/traditional thing, and agile stuff in general, take a look at other Boehm'isms on agile in his book, with Richard Turner, "Balancing Agility and Discipline: a guide for the perplexed", published by Addison-Wesley in 2004. It's got some really good things to offer.
When you breeze through the PMP test, it's demonstrated that you get some PM experience just as training, and also, you have beaten a troublesome test which depends on the PM structure of PMI.ExcelR PMP Certification
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