Thursday, September 30, 2010

Root Cause

It's "Military Officer" week here at "Musings.."

July, 2010, Page 62: a former lieutenant recalling his 'coaching' from a a more senior officer:
"Lieutenant....the most important thing you need to remember is to say BS ten times a day." It suddenly dawned on me: ...decisions are the difference between a mission's success or failure....In his artful way he was telling me not to accept things as they initially appeared but rather to look harder, ask questions, and get to the root cause of an issue before rendering a solution
Colonel Kenneth Lynn

This advice may be decades old, but it is timeless

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