Friday, May 3, 2019

Trust and loyalty



From time to time, a profound thought strikes here at Musings. Today, it's these questions:
Is it necessary for there to be trust in order that there be loyalty?
Can there be loyalty and simultaneously mistrust?

Spoiler alert: there's no right answer. It's a matter of your values and beliefs, for which there is no proof, validation, or algorithm.

So, where did this come from?
  1. In my agile classes, we discuss the desirable (or essential?) elements of leadership in the agile environment. The word trust comes up in almost every student input.
    I don't recall 'loyalty' ever coming up (though I did search the archives), either as a quality looked for in a leader or expected to be given to a leader
  2. In the Winston Churchill biography "Churchill the Lion", the biographers -- William Manchester and Paul Reid -- describe Churchill's relationship with Josef Stalin -- from 1942 onward when the USSR allied with the U.S. and Britain in WW II -- as mistrustful but loyal. I was really struck by that assessment. (Perhaps this is the earlier version of Reagan's "trust but verify")
So, back to the questions posed above; I think this:
  •  I can be loyal to an institution (team, project, business unit, agency) without being trustful of its tactical leadership. However, if the mistrusted leadership is then strategic and becomes the strategy of the institution, then you lose me. (mistrust tactically, but verify strategically)
  • At a personal level, I can't be distrusting and loyal to a person at the same time. At a personal level, trust and loyal have to go together.
  • I think, without knowing, that WSC was loyal to the cause represented by the alliance with the USSR without being trusting of its leadership. I get it; it can work -- but only for a short time to overcome a major issue where everyone is needed on some level.

And, Mike Clayton has an excellent piece on 10 qualities of leadership -- but loyalty (given or expected) is not among them. So, another point of reference for those looking.

(Disclosure: I resigned an executive position in a large company when I could no longer trust a more senior executive and felt I could not be loyal to him, so that experience probably colors my thinking)

And, ONE MORE THING: you don't get the word 'respect' on leadership attribute lists. I wonder if trust-respect and loyalty somehow go together... could you possibly trust someone that you don't respect? Perhaps, one begets the other.




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