Monday, July 26, 2010

Another post on Kano Method

I gave a recent presentation on the Kano Model as applied to the business case for new product development.  I put the charts on slideshare.net.  You can also find my Kano presentation for agile practitioners there also.

If you are interested in more detail, here is a good presentation by a different author of the model with a lot of narrative on definitions.

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